FAQ
1. What types of bikes do you sell?
We offer high-quality bikes designed for commuting, fitness, and outdoor riding, including city bikes and mountain-style bikes.
2. Do you ship within the UK?
Yes ✅ We only ship within the United Kingdom, and all orders include free shipping.
3. How long does delivery take?
- Handling time: 1–3 business days
-
Transit time: 2–4 business days
➡ Total delivery time: 3–7 business days
4. Are the bikes fully assembled?
Most bikes are delivered partially assembled for safe shipping. Basic assembly is required, and instructions are provided.
5. Do you offer a warranty?
Yes 🛡️ Our bikes come with a warranty covering manufacturing defects. Please check the product page or warranty section for details.
6. Can I return my order?
Yes. You may return your item according to our Return & Refund Policy. Please contact us before sending anything back.
7. How can I track my order?
Once your order is shipped, you will receive tracking details (if available) via email.
8. What payment methods do you accept?
We accept secure payments via major debit and credit cards and other available checkout options.
9. How can I contact customer support?
You can contact us anytime:
📧 korshunrudy105@gmail.com
📞 +44 7781 486431
We respond within 24–48 business hours.